Responsible Gaming at Just Casino
Just Casino is committed to promoting responsible gaming and providing a safe, secure, and fair environment for all players in Australia. We recognize that while online gaming is a form of entertainment for many, it can also pose risks for a minority of individuals. This page outlines our principles of responsible gambling, the player protection tools we offer, and the support resources available to ensure that gambling remains a responsible and enjoyable activity.
Principles of Responsible Gambling
Responsible gambling is based on the principle that individuals should only participate in gaming activities for entertainment and not as a source of income or a way to cope with financial or personal difficulties. At Just Casino, we encourage all players to set reasonable limits, remain aware of the time and money spent, and seek help if gambling begins to negatively affect their lives. We are fully committed to upholding all relevant legal and regulatory obligations in Australia to promote responsible gaming and prevent underage or unsafe gambling practices.
- Gambling should always be a form of entertainment, not a financial solution.
- Players must be at least 18 years of age or the legal age as defined by their jurisdiction.
- Players are encouraged to set personal time and deposit limits to manage their gambling activity.
- It is the responsibility of players to monitor their own behaviour and seek assistance if gambling becomes problematic.
Player Protection Tools
Just Casino provides a range of player protection tools designed to help individuals control their gambling behaviour and ensure a safe gaming experience. These tools are available to all registered Australian players and can be adjusted at any time through the player account settings or by contacting our support team.
| Tool | Description |
|---|---|
| Deposit Limits | Players can set daily, weekly, or monthly deposit limits to manage the amount of money they spend on gambling. Limits can be decreased at any time and will take effect immediately. Increases are subject to a waiting period and confirmation to prevent impulsive changes. |
| Loss Limits | Loss limits enable players to restrict the maximum amount they are willing to lose over a specified period, helping to control the financial impact of gambling activities. |
| Session Limits | Session limits allow players to restrict the amount of time spent on the platform during a single session, supporting healthier gaming habits and preventing excessive play. |
| Self-Exclusion | Players may request temporary or permanent self-exclusion from Just Casino. During the exclusion period, access to the account and all gaming activities will be restricted. Self-exclusion requests are irreversible for the chosen period and are designed to provide a necessary break from gambling. |
Preventing Underage Gambling
Just Casino strictly prohibits access by persons under the age of 18 or the legal age in their jurisdiction. We implement rigorous age verification procedures to prevent underage gambling and recommend that parents and guardians use reliable parental control software to restrict access to gambling platforms for minors.
Recognising Problem Gambling
Problem gambling is characterized by difficulty in limiting money or time spent on gambling, leading to adverse consequences for the individual or others. Common signs include gambling with money set aside for essential expenses, chasing losses, hiding gambling activity, and experiencing distress or anxiety related to gambling. We encourage players to regularly assess their gambling behaviour and to seek assistance if needed.
Support and Assistance
Just Casino supports responsible gaming by providing access to professional help and support resources. Players who feel that their gambling may be problematic are encouraged to seek help from recognised organisations. The following support services are available to residents of Australia:
- Gambling Help Online (www.gamblinghelponline.org.au): Provides confidential counselling, information, and support services 24/7.
- GambleAware (www.gambleaware.com.au): Offers advice, self-assessment tools, and professional counselling services.
- Lifeline (www.lifeline.org.au): 24-hour crisis support and suicide prevention services.
Player Responsibility and Obligations
It is the responsibility of each player to ensure that their gambling activity remains controlled and within their personal limits. Just Casino provides all necessary tools and resources, but ultimate responsibility for safe gambling rests with the individual. We encourage all players to make informed decisions and to reach out for support if gambling ceases to be a positive experience.
Contact and Further Information
For further information regarding responsible gaming policies, player protection tools, or assistance with account controls, please contact the Just Casino Support Team. Our trained staff can provide confidential advice and guidance to ensure responsible gambling practices are maintained at all times.